If I buy a canvas transfer and I don't like it, can I return it?

Each canvas transfer is custom fabricated to each customer’s specifications and is therefore non-refundable. If you are uncertain if the image you are interested in is going to be to your liking, you may contact us and one of our décor specialist can assist you in your choices.

IF THERE IS A RETURN

We need it to be done with a tracking number, and would also like an e-mail of this number for our records, so you as a customer, can be sure we did in fact receive the item.

Lost Shipments

If you feel that your shipment has been lost, please contact us immediately and we will determine if it is actually lost or just delayed. If it is lost, a replacement order will be processed and shipped immediately. We cannot track or trace international shipments, therefore we cannot deem them lost until 60 days after the shipping date. When 60 days has passed, an insurance claim will be filed and a replacement shipment will go out immediately, at no additional charge.